A guided workspace that recommends evidence by reason code, audits your case, drafts objective rebuttals, and assembles the submission packet.
Figures reflect historical results across 36 decided cases and are not a guarantee of future outcomes. Chargeback results vary by case, evidence, and card network.
High-ticket service businesses are the highest-risk category in card networks consultants, coaches, agencies, financial advisors. When a chargeback hits, your processor’s dispute team sends a template, marks the case, and moves on. The $5,000 sits in chargeback limbo for 45 days, then gets written off.
DisputeProof was built inside the most dispute-heavy environment in card networks before opening to outside merchants. Every workflow assumes the processor isn’t coming to save you. Because they aren’t.
Reason-code playbooks tuned for 13.1 (service not received), 13.3 (not as described), and 13.7 (cancelled merchandise). The codes that hit service businesses hardest.
Signed agreements, session logs, deliverables, communication threads. Every recommendation is mapped to compelling-evidence rules per network.
DisputeProof encodes the dispute methodology it was battle-tested on, so your response reflects what actually wins complex, ambiguous, and high-dollar cases.
A financial advisory client received a $25,000 chargeback on a six-month engagement. The processor’s dispute team flagged it as unwinnable reason code 4853 against a service deliverable is statistically the hardest category to defend.
DisputeProof’s workspace mapped the case to Mastercard’s compelling-evidence requirements for cancelled merchandise: signed engagement letter, dated deliverables, communication thread proving the work was performed, and the customer’s own acknowledgment of receipt. The pre-submission audit caught two missing documents before the packet went out.
Decision reversed in the merchant’s favor. The processor reissued the funds on day 39. The merchant walked away with the full $25,000 and a process they could repeat on every future case.
Most chargebacks are lost because evidence is incomplete or misaligned with the reason code, not because the merchant was wrong. DisputeProof fixes that.
For each reason code, DisputeProof recommends the specific evidence that wins, with a written rationale for every document.
Factual, neutral rebuttal narratives you can edit. Version history tracks every revision so you never lose a prior draft.
Generate a submission-ready response packet plus a single combined evidence PDF, ready to upload to the network.
Each step is opinionated, guided, and auditable. Anyone on your team can run a dispute with confidence.
Every case opens on the Overview tab: reason code, amount, respond-by date, card last 4, ARN, and the linked transaction with AVS/CVV results.
Answer a reason-code-specific Details questionnaire. Responses feed directly into the evidence recommendations and rebuttal draft.
Upload documents, link them to specific recommended items with a written rationale, and run the pre-submission audit.
Optionally generate a customer outreach email to resolve before formal dispute response. Often the fastest path to a reversal.
DisputeProof drafts a factual, objective rebuttal grounded in the evidence you uploaded. Edit, regenerate, and track every revision.
Preview each document inline, then download the response packet PDF and combined evidence PDF. Upload and move on.
The final output is two PDFs: a clean response packet with the rebuttal narrative and document index, plus a single combined evidence PDF with every supporting document ordered, bookmarked, and paginated.
Drop in up to 50 files. Re-order, tag, and link them to specific recommendations.
Click any document in the Package tab to preview what the processor will receive.
Every action recorded with user and timestamp. Pick up where any teammate left off.
A unified progress bar walks the team through every step.
DisputeProof handles the mechanical work and encodes the dispute methodology it was battle-tested on. Even on complex, ambiguous, or high-dollar cases, your response reflects the reason-code-aligned evidence and rebuttal structure that actually wins.
DisputeProof is a chargeback defense workspace built for high-ticket service businesses. It recommends reason-code-aligned evidence, audits cases before submission, drafts objective rebuttals, and assembles a submission-ready response packet with a single combined evidence PDF.
Most chargebacks are lost because evidence is incomplete or misaligned with the reason code, not because the merchant was wrong. DisputeProof maps every Visa, Mastercard, Amex, and Discover reason code to the specific evidence that wins, runs a pre-submission audit, and assembles a complete, reason-code-aligned response packet.
High-ticket service businesses. Financial advisory, consulting, agencies, coaching, professional services. Where each chargeback represents thousands of dollars and processors typically deprioritize dispute support. The product was battle-tested in the most dispute-heavy environment in card networks before launching to the broader market.
DisputeProof encodes the dispute methodology it was battle-tested on: it recommends the evidence that wins for each reason code, audits your case before submission, drafts an objective rebuttal, and assembles a submission-ready packet. The software handles the mechanical work so you can respond with confidence.
DisputeProof launch pricing is a one-time $997 onboarding fee plus $97 per month for unlimited cases and software access. No per-case fees, no percentage of recovered revenue.
Sign up and file your first case in minutes — guided every step of the way.
